Credit Supervisor - Head Office, Windhoek

Purpose

Pupkewitz Megatech is seeking a highly motivated and experienced Credit Supervisor to join our Finance team in Windhoek. This role is responsible for overseeing credit risk management, debtor portfolio performance, credit control operations, and leading a team of Credit Controllers. The successful candidate will play a key role in ensuring effective credit management practices, optimizing working capital, and supporting strong customer relationships while minimizing financial risk.

Requirements

• Completed NSSCO/NSSCAS or Grade 12.
• Diploma/ bachelor’s degree in finance, Accounting, Business Admin or a related.
• 5-7 years' experience in credit control or risk management.
• 2 years’ experience in Supervisory or team leadership role.
• Proven experience in debtor management, collections, credit insurance and credit risk management.
• Strong computer literacy, including Microsoft Excel and Kerridge/K8.
• Valid Code B driver's licence.

Personal Attributes

• Manage credit risk across the debtor portfolio and ensure compliance with credit policies.
• Review and approve credit applications and credit limit increases within delegated authority.
• Monitor debtor ageing, collections, bad debt provisions and working capital performance.
• Ensure compliance with credit insurance requirements and timelines.
• Oversee month – end debtor procedures, reconciliations and reporting.
• Support key account management and provide guidance on complex credit matters.
• Provide functional oversight and support to Branch Administrators on credit control activities across Namibia and South Africa.
• Identify training needs, coach team members and support succession planning initiatives.
• Collaborate with Sales, Finance, and other departments to resolve customer account issues.
• Maintain accurate records and ensure compliance with administrative, audit, and credit control requirements.
• Assist with management reporting as required.
• Develop and maintain strong customer relationships while ensuring effective collection of outstanding debts.
• Supervise and support Credit Controllers and Senior Credit Controllers.

Why Join Us

• Be part of a trusted Namibian brand with exciting growth opportunities.
• Develop your skills in a dynamic retail and technical environment.
• Join a team that values teamwork, innovation, and excellence.
• Make a meaningful contribution to our customers and business success.