Sales Consultant: Retail - Windhoek

Purpose

Pupkewitz Megatech is looking for an energetic, customer-focused and sales-driven individual to join our Windhoek Branch as a Sales Consultant – Retail.

This position is specifically focused on growing the branch’s retail sales by assisting walk-in customers, generating quotations, following up on enquiries, processing sales accurately, and learning to manage customer accounts under guidance. The successful candidate is expected to deliver excellent customer service, build product knowledge, support existing accounts, identify new sales opportunities, and contribute to achieving branch sales targets.

Requirements

• Completed NSSCO/NSSCAS or Grade 12.
• Trade Diploma in Electrical.
• 3-5 years' sales experience within the electrical, industrial or technical retail environment.
• Retail experience would serve as an added advantage.
• Experience compiling quotations, Bills of Materials and Bills of Quantities will serve as an added advantage.
• Experience in business development and account management.
• Proficiency in ERP/business systems and Microsoft Office.
• Multilingual would serve as an added advantage.
• Valid Code B Driver's Licence.

Key Result Areas

• Assist customers professionally and provide product recommendations based on their needs.
• Prepare accurate quotations and process sales documentation efficiently.
• Follow up on customer enquiries and quotations to maximize sales opportunities.
• Coordinate with warehouse personnel to ensure timely order preparation and delivery.
• Support new business development by identifying potential customers and sales opportunities.
• Identify potential tender opportunities and larger customer projects while supporting the Tender Department where required.
• Assist with account opening processes and customer account administration.
• Maintain accurate sales administration through timely invoicing, proof of deliveries, returns processing and effective resolution of customer queries.
• Deliver an exceptional customer experience by ensuring prompt quotations, efficient order processing and effective coordination with warehouse operations.
• Participate in stock takes and cycle counts while supporting inventory accuracy and sound housekeeping standards.

Personal Attributes

• Must be energetic and agile with Excellent negotiation, communication, and interpersonal abilities.
• Positive attitude and willingness to learn.
• Customer focussed approach.
• High attention to detail with strong administrative and analytical skills.
• Team-oriented with a proactive and solutions-driven mindset, with Strong organizational and problem-solving capabilities.
• Must buy into the Company’s culture and rules and become a brand ambassador.

Why Join Us

• Make an impact: Own sales growth, revenue, and key customer relationships.
• Sell smart solutions: Combine technical expertise with consultative, end-to-end solutions.
• Grow with us: Thrive in a fast-paced, values-driven team that supports your success.