Sales Assistant – Rundu

Purpose

The incumbent is responsible for providing exceptional customer service by assisting clients in identifying and selecting suitable products, offering expert guidance and ensuring a seamless shopping experience. This role contributes to the achievement of sales targets by maintaining an in-depth understanding of product offerings. Through proactive customer engagement and effective sales support, the Sales Assistant plays a vital role in enhancing customer satisfaction and driving business growth at Pupkewitz Megatech.

Requirements

• Completed NSSCO/NSSCAS or Grade 12.
• Minimum of six months' experience in a retail or wholesale environment.
• Basic electrical knowledge will serve as an added advantage.
• Good communication and customer-service abilities.
• Excellent computer literacy and proficiency in Microsoft Office.
• Multilingual ability will serve as an added advantage.
• Valid Code B Driver's Licence.

Key Result Areas

• Provide friendly and efficient customer support.
• Assist customers on the retail floor by understanding their needs and recommending suitable products.
• Support Sales Consultants effectively.
• Provide customers with information on pricing and product availability.
• Promote special offers, promotions and new product launches to maximise sales opportunities.
• Ensure stock is well displayed, correctly labelled and maintained in an orderly manner on the retail floor.
• Build strong relationships with clients to encourage repeat business and customer loyalty.
• Handle customer enquiries.
• Monitor inventory levels, report low-stock items and assist in stock replenishment.
• Stay up to date with product knowledge and industry trends to provide the best service possible.
• Assist with daily cycle counts and report discrepancies promptly.
• Participate in annual stock takes.

Personal Attributes

• Excellent communication skills.
• Attention to detail and initiative.
• High level of accuracy and strong problem-solving abilities.
• A highly motivated self-starter who can work both in a team and independently with total integrity in a fast-paced environment.

Why Join Us

• Be part of a market leader with a strong growth trajectory.
• Be part of a customer-focused team where your impact is valued and recognised.
• Develop your sales, product and customer-service skills in a dynamic retail environment.
• Grow and progress in a workplace that supports learning, development and career opportunities.