SALES ASSISTANT

Purpose

The incumbent is responsible for providing exceptional customer service by assisting clients in identifying and selecting suitable products, offering, expert guidance, and ensuring a seamless shopping experience. This role contributes to the achievement of sales targets by maintaining an in-depth understanding of product offerings. Through proactive customer engagement and effective sales support, the Sales Assistant plays a vital role in enhancing customer satisfaction and driving business growth at Pupkewitz Megatech.

Requirements

• Completed NSSCO/NSSCAS or Grade 12.
• Minimum of 6 months’ experience in a retail or wholesale environment.
• Basic Electrical knowledge will serve as an added advantage.
• Good communication and customer service abilities.
• Excellent computer literacy capabilities & Proficiency in Microsoft Office.
• Multilingual will serve as an added advantage.
• Valid Code B Driver's Licence.

Key Result Areas

• Providing friendly and efficient customer support.
• Assist customers on the retail floor by understanding their needs and recommending suitable products.
• Supporting Sales Consultants effectively.
• Providing customers with information on pricing and product availability.
• Promote special offers, promotions, and new product launches to maximize sales opportunities.
• Ensure stock is well-displayed, labelled correctly, and maintained in an orderly manner on the retail floor.
• Build strong relationships with clients to encourage repeat business and customer loyalty.
• Handle customer inquiries.
• Monitor inventory levels, report low-stock items, and assist in stock replenishment.
• Stay up to date with product knowledge and industry trends to provide the best service possible.
• Assist with daily cycle counts and report discrepancies promptly.
• Participate in annual stock takes.

Personal Attributes

• Must have excellent communication skills.
• Attention to detail and taking initiative.
• High level of accuracy and problem-solving abilities.
• In our fast-paced environment, the candidate must be a highly motivated self-starter, being able to work in a team and individually with total integrity.

Why Join Us

• Be part of a market leader with a strong growth trajectory.
• Be part of a customer-focused team where your impact is valued and recognized.
• Develop your sales, product, and customer service skills in a dynamic retail environment.
• Grow and progress in a workplace that supports learning, development, and career opportunities.